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Norms of an organization are reflected by: the rituals, common language, and terminology used. the way employees and customers are treated. the amount of work to be done. the way participants feel about the way they are treated by higher-level management.
Norms of an organization are reflected by: the rituals, common language, and terminology used. the way employees and customers are treated. the amount of work to be done. the way participants feel about the way they are treated by higher-level management.
Norms of an organization are reflected by rituals, common language, and terminology used, as well as the wayemployeesandcustomersare treated.Organizational normsare the unwritten rules that guide behavior and shape the culture of an organization. They are reflected in various aspects, starting with rituals, which are repeated behaviors or actions that hold symbolic significance. These rituals can include regular team meetings, annual events, or specific ways of celebrating achievements, all of which contribute to the shared values and expectations within the organization. Additionally, common language and terminology play a crucial role in reflecting organizational norms. The use ofspecific jargon, acronyms, or phrases unique to the organization creates a sense of belonging and fosters a common understanding among employees. This shared language reinforces norms and facilitates effective communication.The way employees and customers are treated is another significant reflection of organizational norms. How employees are treated by their superiors, peers, and subordinates shapes the overall work environment and influences behavior. A supportive, respectful, and inclusive treatment of employees signifies a positive organizational norm. Similarly, the way customers are treated indicates the organization's focus on customer satisfaction, which can include responsiveness, empathy, and personalized service. Lastly, the way participants feel about the way they are treated by higher-level management is an important reflection of organizational norms. If employees perceive fairness, transparency, and respect in their interactions with higher-levelmanagement, it indicates a positive norm of trust and effective leadership. Conversely, if participants feel unheard, undervalued, or disrespected, it reflects a negative norm that can impact morale, engagement, and overall organizational culture.Organizational norms are reflected in rituals, common language and terminology, the way employees and customers are treated, and the perceptions of participants regarding the treatment by higher-level management. These elements collectively shape the culture of an organization and influence the behaviors, values, and overall work environment.To learn more aboutOrganizational normsclick here:brainly.com/question/13640451#SPJ11...