Solved:
Answered by AI, Verified by Human Experts
Indigo insurance is about to begin using a program that will change the way its adjusters settle insurance claims. Adjusters will be able to complete an adjustment and issue a check right at the scene of the accident. Although employees are uncertain that the new system will work, other insurance agencies have been successful with this approach. At indigo insurance, the new program represents ________ change.
Indigo insurance is about to begin using a program that will change the way its adjusters settle insurance claims. Adjusters will be able to complete an adjustment and issue a check right at the scene of the accident. Although employees are uncertain that the new system will work, other insurance agencies have been successful with this approach. At indigo insurance, the new program represents ________ change.
Final answer:In the context provided, the new program represents an organizational change at Indigo Insurance. This change allows adjusters to complete adjustments and issue checks at the scene of the accident which can improve efficiency and customer service. This is similar to othercost-savingmeasures employed by insurance companies.Explanation:In the context of the scenario at Indigo Insurance, the new program represents anorganizational change. Organizational change involves modifying processes or structures within a company often to improve efficiency and productivity. Since other insurance agencies have been successful with this approach, this might imply that the process is efficient.The new system allows adjusters to complete an adjustment and issue a check right at the accident scene, enhancing customer service and efficiency. It changes how IndigoInsurancecurrently operates, therefore constituting a change in the organization.Furthermore, the reference information explains that insurance companies can negotiate for lower rates for their clients than individuals can get. Similar to this, Indigo's new policy might be designed to provide better and more convenient services for clients, increasing customer satisfaction, and thereby attracting more clients.Learn more about Organizational Change here:brainly.com/question/36538465#SPJ3...