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A company is considering several Customer Relationship Management (CRM) providers and wants to understand what customizations each platform can offer. What is a good indicator of a CRM software's customization capability?
A company is considering several Customer Relationship Management (CRM) providers and wants to understand what customizations each platform can offer. What is a good indicator of a CRM software's customization capability?
Final answer:A good indicator of a CRM software's customization capability is its ability to adapt to the specific needs of a company including its capacity to tailor modules, fields, workflows and reports along with the ability to create custom user roles and permissions.Explanation:A good indicator of aCRM software'scustomization capability could lie in itsability to adapt to the specific needs of a company.This might include itscapacity to tailor modules,fields, workflows and reports. It may also include the ability to integrate with other software that a company utilizes.Moreover, the ability to create custom user roles and permissions that suit the company's structure is another factor to consider when assessing a CRM software customization. The platform must also be scalable, allowing for growth and change as the company evolves.The best way to assess these capabilities is to go through product demonstrations, customer reviews, and customer support of the CRM provider.Learn more about CRM customization here:brainly.com/question/34920712#SPJ3...